Refund policy

DVF.com offers FREE returns within 14 days of receiving your order

Items may be returned to DVF.com within (14) days of receipt for a full refund to your original form of payment or store credit, unless the item is marked as final sale at the time of purchase. DVF Vintage is Final Sale. In the US, we provide an extra week for exchanges if you would like to try another size or style.

Items marked Final Sale cannot be returned or exchanged for any reason.

Please note that all returned garments must be received at our warehouse in their original / unworn condition with all tags attached in order for the refund or exchange to be processed. We do have a quality check in place prior to accepting the return. Products that have been worn / altered or missing tags will not be eligible for refund, exchange or store credit.

Returns will be processed within (10) business days of receipt. Refunds should appear on your account up to (7) business days after the return has been closed, depending on your banking institution.

If you have any questions, feel free to contact us at the methods below: 

• Email: [email protected]
• Online Form: dvf.com/contactus
• Phone: +1 (929) 362-5773
  

Return Instructions

In order to initiate a return , please visit dvf.loopreturns.com. You will be prompted to enter your order number, as well as the shipping zip code or email associated with your order. Once you access the portal, you just need to identify the item(s) that you are interested in returning and select a reason for sending the garment(s) back.

In the US, you will also have the option to exchange. If you do choose to exchange for another size or style, we'll ship out your new selection when you drop off your return package.