To All of Our Friends and Family:
We sincerely hope that you and your loved ones are staying safe in this trying time. The well-being of our staff, clients and community is of utmost concern. As we adhere to the restrictions presented by COVID-19, please note that you may experience slight changes in our regular operations. We greatly appreciate your patience with all communications as our office employees have been instructed to work remotely for safety purposes, and we are operating with limited staffing across the board. That being said, we are doing everything in our power to maintain the same exceptional service that you have grown accustomed to from DVF.
In regard to ordering online at DVF.com - our warehouse remains open with reduced capacity. To provide the best possible care for our hardworking warehouse staff, we are operating with a smaller team working in staggered shifts to fulfill orders and process returns. Due to this change in staffing, there are currently delays in the shipment of packages from our facility upwards of 2 weeks. Rest assured that we are still receiving all orders and will send an email with tracking information as soon as we are able to ship your order.
Our retail store locations remain closed for the time being. We will continue to provide updates on re-opening as the situation develops, and hope to welcome you in our stores in the near future.
We greatly appreciate your loyalty and hope you will continue to find levity and permission to daydream from DVF as we weather this storm together. We look forward to better and brighter times ahead.